top of page

Privacy Policy

Effective Date: July 8, 2025

The Vail Collective (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, www.thevailcollective.com, or engage with our interior design services.

By using our Site or submitting information to us, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Information You Voluntarily Provide when you:

    • Fill out a contact or inquiry form

    • Request a consultation

    • Subscribe to our email list

    • Engage in a project or service. This may include your name, email address, phone number, physical address, project details, or other personal identifiers you choose to share.

  • Automatically Collected Information like many websites, we may collect certain data automatically when you visit our Site, such as:

    • IP address

    • Browser type

    • Pages visited

    • Time spent on the site

    • Referring website

    • Device type and operating system

This helps us understand how users interact with our Site.

​

2. How We Use Your Information

We use the personal information we collect to:

  • Respond to inquiries and deliver requested services

  • Communicate with you regarding your project or account

  • Send occasional updates, newsletters, or promotional content (only if you opt in)

  • Improve the functionality, usability, and content of our website

  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

​

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies (such as pixels or analytics tools) to:

  • Improve your browsing experience

  • Track user behavior to enhance website performance

  • Analyze traffic sources and user interaction

You can manage or disable cookies in your browser settings, though some features may not function properly as a result.

​

4. Third-Party Services

We may use trusted third-party service providers to help operate our website and deliver services. These may include email marketing platforms, scheduling tools, payment processors, and analytics providers.

These third parties are authorized to use your information only as necessary to provide services on our behalf and are contractually obligated to keep it secure and confidential.

​

5. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

​

6. Your Rights

Depending on your location (including under laws like the GDPR or CCPA), you may have the right to:

  • Access the personal information we hold about you

  • Request correction of any inaccurate or outdated data

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

  • Object to or restrict certain processing activities

To exercise any of these rights, please email us at hello@thevailcollective.com. We will respond within a reasonable timeframe, and in accordance with applicable laws.

​

7. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect or store personal information from anyone under 13. If we become aware that we have collected such information, we will delete it promptly.

​

8. International Users

If you are accessing our Site from outside the United States, please be aware that your information will be processed in the U.S. By using our Site or providing us with your data, you consent to this transfer, processing, and storage.

​

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with a new effective date.

We encourage you to review this Policy periodically.

​​

10. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

The Vail Collective
hello@thevailcollective.com

bottom of page