Terms of Service
This statement was last updated on July 8th, 2025.
Welcome to The Vail Collective (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, thevailcollective.com (the “Site”), and any interior design services provided by The Vail Collective.
By accessing this Site or engaging with our services, you agree to these Terms. If you do not agree, please do not use this Site.
1. Use of Website
You agree to use this Site only for lawful purposes and in a manner that does not infringe upon the rights of, or restrict or inhibit the use and enjoyment of, the Site by any third party. You must be at least 18 years old to use this Site or submit inquiries regarding services.
2. Services Offered
The Vail Collective provides a range of services, including interior design consultations, virtual design, full-service design, and seasonal decorating. The availability, scope, deliverables, and fees for each service will be specified in a separate written proposal or service agreement.
Use of this Site or any communications with The Vail Collective does not constitute a binding agreement for services. All projects are subject to approval, availability, and execution of a formal agreement.
3. Client Responsibilities
Clients are responsible for:
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Providing accurate, timely information during the design process
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Granting access (virtually or physically, if needed) to the project space
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Making decisions and approvals in a timely manner to avoid delays
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Ensuring compliance with any applicable building codes, HOA requirements, or landlord approvals
Delays caused by lack of client communication or required approvals may impact project timelines. The Vail Collective is not responsible for delays due to client inaction.
4. Payments & Billing
All payment terms—including project fees, deposits, cancellation policies, and payment schedules—will be outlined in your service agreement or invoice. By engaging our services, you agree to abide by those specific terms.
Late payments may incur additional fees. No deliverables will be released until payments are made in full, unless otherwise specified in writing.
5. Termination of Services
Either party may terminate a project by providing written notice. If terminated:
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The client remains responsible for fees associated with services rendered up to the termination date.
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Any purchased items, design materials, or deposits may be non-refundable.
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The Vail Collective reserves the right to retain ownership of any incomplete design concepts.
6. Intellectual Property
All content on this Site—including but not limited to text, images, graphics, logos, and designs—are the intellectual property of The Vail Collective and are protected by U.S. copyright and intellectual property laws.
You may not use, reproduce, republish, or distribute our content without prior written permission. All design deliverables are intended for personal, non-commercial use unless otherwise agreed in writing.
7. Disclaimers
Design advice is provided based on professional expertise and the information you provide. The Vail Collective is not liable for:
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Defects in furniture, lighting, decor, or other goods, especially those manufactured or delivered by third-party vendors
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Electrical, structural, or construction issues
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Delays, damages, or installation issues caused by third-party contractors
All services are provided “as is,” without warranties of any kind, expressed or implied.
8. Limitation of Liability
To the fullest extent permitted by law, The Vail Collective shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of this Site or our services, even if we have been advised of the possibility of such damages.
9. Third-Party Links
This Site may contain links to third-party websites or services for your convenience. The Vail Collective does not control or endorse the content or policies of these third-party websites and is not responsible for their availability, accuracy, or practices.
10. Privacy
We respect your privacy. Any personal information collected through this Site or our services is handled in accordance with our Privacy Policy, which outlines how your data is collected, used, and protected.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page and will become effective immediately upon posting. Continued use of this Site or our services after updates constitutes your acceptance of the revised Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Colorado, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the appropriate courts of Broomfield County in Colorado.
13. Contact
For questions about these Terms, please contact us at:
The Vail Collective